What does this site sell?
The Mountain Retail Store sells t-shirts for young and adults, packs, caps, sundresses and long sleeves having the following themes:
What are this site's return policies?
The site provides a 90-day return policy. If you are not happy with your order, you can return it within 90 days of purchase for a full refund or exchange. The item must be in unused and new condition.
Shipping charges are not refundable, unless you received an incorrect or damaged item.
Send your returns to:
Mountain Retail Returns
P.O. Box 686
Keene, NH 03431
What are this site's shipping policies and costs? Which countries do they ship to?
The site ships to US and to international countries. Shipping options are as follows:
US – orders are shipped within 2 business days
Shipping rates for expedited shipping will be calculated at checkout.
Shipping rates will be calculated at checkout.
Does this site offer any warranties or guarantees?
Yes, the site offers a 100% guarantee. If you are not happy with your order due to any reason, you can return it within 90 days of purchase and the site will issue you a full refund, store credit or replacement. Make sure though to return the product in new, unused and unwashed condition.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to purchase online.
How can I reach customer service for this site? Does it offer a telephone number?
If you have questions, you can reach the customer service of the site via the following ways:
59 Optical Ave
Keene, NH, 03431
They are available from Monday – Thursday, 9am – 5pm EST.
Do they offer any help or introductory videos?
They don't offer introductory videos, however, this should not be a problem as they offer help.
Do they offer any discounts or coupons?
As of the moment, The Mountain Retail Store does not offer any discount, but it offers FREE shipping for orders over $50.